Returns & Exchanges

We stand behind our products. If you are not completely satisfied, we offer you an exchange or refund of the merchandise price within 15 days of receipt of the product.

Inventory reduction/clearance items are final sale.

Return shipping charges are non-refundable, unless the item received is incorrect or damaged.

Please contact our customer support team at sales@artisanvillagedesign.com prior to returning your purchased products.

Hand-loomed products may vary in color and may have slight inconsistencies due to nature of hand-loom process.

Items returned unopened / unwashed within 15 days are eligible for full refund.